How To …

 

 

 

Save Payment Methods

Save payment info because then you don’t have to type it in at Checkout!

The picture below shows what you’ll see at Checkout when your info is saved in your account.
How to save

Two ways to save your data is at Checkout when logged in to your Sponge Outlet account or from your account dashboard.

At Checkout
• At Checkout after entering your information, select Securely Save to Account.
How to save

From Sponge Outlet Account Dashboard
• Payment data can be saved in your Account in Payment Methods selecting Add payment method
How to save

• After entering your information, select Securely Save to Account.
How to save

That’s all there is to it. Now when placing your order it’s there for you!

 

Logging In

Logging In to Your Sponge Outlet Account

The My Account login link is located in the menu under IMPORTANT INFO.
How to login

• Enter your Username or eMail Address, and then click Log in.
How to login

Lost / Forgotten Password

• If you can’t recall the password click on Lost your password?

• Enter your Username or eMail Address and click Reset password.

• An e-mail will be sent with the information to reset your password.
How to login

As simple as that!

 

Creating an Account

Two ways to create your Sponge Outlet account, either at Checkout or by registering a new account starting from the My Account link.

At Checkout

• When completing checkout select Create an account

• Create an account password and from the dropdown menus select a Customer Group and Affiliate Business.

How to create account

Starting from the My Account link

• Click the My Account login link located in the site menu under IMPORTANT INFO.

• Enter eMail Address, Password and select a Customer Group and Affiliate Business from the dropdown menus.

• Click Register
How to login

Now your account has been created!

 

Join Mailing List

You can join the mailing list from the Mailing List page, at Checkout or when creating your account.

Join from Mailing List page

• Click the Mailing List link in the site menu under the IMPORTANT INFO column.

• On the Mailing List page enter your name, e-mail address and Captcha then click Join Mailing List
How to Join Mailing List

Join at Checkout

• You can join the mailing list at Checkout by selecting Subscribe to our e-mailing list when placing your order.
How to Join Mailing List

Join when Creating Account

• You can join the mailing list when Creating Account by selecting Subscribe to our e-mailing list when creating your Sponge Outlet account.
How to Join Mailing List

Now You’re on the Mailing List!

 

View Your Orders

• Select My Orders in your Sponge Outlet Account menu.
How to View Your Orders
• From here you can see a listing of your orders.• Clicking on either the Order number or the View button opens a detailed review of the order.
How to View Your OrdersSimple as That!

 

Tracking Your Order

E-Mailed to You

• When your package is ready for shipping you will receive an e-mail with your tracking information.

• Here you see the shipper and the tracking number, simply go to the shippers website and paste in the tracking number to know when your package will arrive.
How to Tracking Your Order

From Your Sponge Outlet Account

• Select My Orders in your Sponge Outlet Account menu.
How to Tracking Your Order

• Clicking on either the Order number or the View button opens a detailed review of the order.

• When your package is on its way to you the tracking information will be shown under order updates
How to Tracking Your Order

Order Tracking Made Easy for You!

 

Easy Re-Order

• Select My Orders in your Sponge Outlet Account menu.
How to Easy Re-Order
• Clicking on either the Order number or the View button opens a detailed review of the order.
How to Easy Re-Order★ You’ll be presented with either Re-Order or Order again.
• Click the Re-Order button, re-ordering is that easy.
How to Easy Re-Order
• Click the Order again button, re-ordering is that easy.
How to Easy Re-Order
• To the top of the Cart page it reads:
The cart has been filled with the items from your previous order
How to Easy Re-Order
• At this point if you wish to change the quantity, you can and then click Update cart
How to Easy Re-Order
Proceed to Checkout which already has the address data and if you’ve Saved Payment Info there’s nothing to type, just click Place Order – now that’s easy.
Note Order Status Based Options• With different Order Status you’ll see a Re-order button, which works just as the Order again button, in that it will advance you to the Cart page and your cart will contain the items from your previous order.

• Below you see two images from Order details, one has the Status of Processing and the other a Status of Completed.
Note where the Re-order button where the Status is Processing.How to Easy Re-OrderFast and Easy Re-Ordering Just for You!

 

Order Invoice

• Select My Orders in your Sponge Outlet Account menu.
How to Easy Re-Order
• Click the Download invoice (PDF) button of the order you choose and see your invoice, you can even save or print it too.
How to Join Mailing ListInvoices Simplified, as requested by customers just like you!